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about us
Welcome to Mortram's Moggies home cat care and pet sitting services. My name is Zoe Mortram and as a pet owner myself, I understand that our furry companions prefer to be within their own environment, which is usually in their own home. Mortram's Moggies wants you and your moggie to be happy so I have created a service that ensures a positive experience.
Zoe Mortram - owner
I have over 15 years of Veterinary Nurse training and experience. I can administer oral medications where required and also cater for animals with specific medical conditions such as diabetes requiring more intensive monitoring and care. This ensures that you have peace of mind whilst I am caring for your beloved family member from a highly trained experienced background as if they were my own! Both you and your pet are guaranteed the highest level of care when using my service.
Hayley mortram – sister
Hayley a huge animal lover like myself, who has always had a great interest and fondness for animals of all shapes and sizes. She has grown up with hamsters, gerbils, rabbits, cats and dogs. In her spare time she is extremely happy to help Mortram’s Moggies and particularly enjoys housesitting. She also likes to go hiking to experience scenic views on her travels.
Imogen Gooding – Registered Veterinary Nurse
Imogen and I have worked together for the past 15 years, She is a highly qualified Veterinary Nurse with over 30 years experience which ensures my clients a continuous high level of care should I not be able to visit. She shares her home with Ginny the amazing Labrador and two cats, Mark and Leah. Imogen is also an assistant Scout leader at her local church. In her spare time, Imogen enjoys catching up with friends and enjoys long walks with Ginny.
Caroline Fossey – Volunteer at The Celia Hammond Trust
There have always been cats in Caroline’s life and after 16 years she took voluntary redundancy from her job on a national newspaper and started working as a volunteer at the Celia Hammond Trust in New Cross where she cleans cages, feeds and plays with nervous/timid cats. She finds it very rewarding, especially when the cats start to relax and become more friendlier as this helps them with finding a home. She has also adopted two cats from the rescue centre and has looked after neighbour’s cats whilst they have been away, she was responsible for administering tablets as the cat’s both had medical conditions which required daily medication and monitoring.
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Our Services
DAILY CHECK-IN
Are you going on holiday? Do you hate the idea of sending your beloved puss to a cattery? Or maybe they require a daily medication due to a chronic health problem…
As Veterinary nurses, we specialise in pets with health problems which means we can monitor for any issues, administer injections/medications and react a lot faster to change than an untrained person.
Cats are very territorial animals who are very attached to their own home environment, this way your cat gets to relax in their own home without the stress of going into a cattery. Which guarantees a worry free holiday for you and your cat.
House Sitting
If you are wanting a reliable honest and trustworthy person to take care of your property as well as your pet whilst you are away then a live-in pet sitter is a great choice.
This service is ideal if you have a elderly or sick pet, an animal that requires medication or a multi pet household.
A live-in pet sitter is great for those who simply want the added security of someone staying in their own home whilst they're away. So you can enjoy your holiday knowing your pet and property are in safe hands.
general pet care
We can make sure your pet stays up to date with their monthly flea and worming treatments whilst you are away. We are more than happy to apply the flea product provided by your Veterinary surgeon so you can go away knowing their preventative treatments are being kept up to date which ensures a worry free trip.
Worming our pets can be very challenging which often leads to our beloved pet becoming stressed or anxious which is something we would like to avoid before setting off into the sunset. Luckily we have quite a lot of practice administering tablets to our not so cooperative patients. We can make sure it is administered in the correct way which means avoiding those stressful situations for you and your pet.
nail clipping
Sometimes our beloved pets nails get too long and need trimming. Elderly pets who may not go out as much regularly need this done. We are more than happy to do this for you in the comfort of their own home which ensures no more stressful journeys to the vets.
Grooming
Why not let us pamper your pet within their own home whilst you are away…
This service includes :
Removing knots, mats and dead hair from their coat
Cleaning ears
Trimming nails
Looking fabulously amazing whilst receiving lots of attention
We are also able to recommend professional grooming services within the South London area so please enquire for a list of recommendations.
We can also give you a list of recommended products that we have used on your pet which enables you to continue a grooming regime at home so your furry friend stays knot free.
“A clean pet is a happy pet.”
Our Veterinary Nurse Services
Does your pet get stressed going to the vets? Maybe their diabetic and need regular injections? Or perhaps they need extra medical care?
Do you or your pet need some extra help at home? Our qualified veterinary nurses here at Mortrams Moggies are available to help you with general pet care or more intensive care for pets with special medical needs.
Our veterinary nurse services include:
Administering injections
Diabetes monitoring (blood glucose curve)
Cat bladder expressing
Administering flea and worming products
Nail clipping
Administering sub-cut fluids
areas we cover
Mortram's Moggies is based in South East London which means we cover areas including Camberwell, Peckham Rye, Nunhead, Crofton Park, Brockley, Lewisham, Catford, Forest Hill, Sydenham, Penge, Beckenham, Gipsy Hill, West Norwood and Crystal Palace.
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rates
INITIAL CONSULTATION...
free
Before your planned trip, we will arrange to meet you at your home to go through your cat’s daily routine, collect a set of house keys and discuss any additional care that your pet may need.
VIDEO CONSULtation…
free
We now offer a FREE video consultation for those clients who are happy to meet their pet sitter over video call. Once your booking has been confirmed, the sitter will contact you directly to arrange their introductory call.
(A £20 registration fee will apply to ALL new client’s)
Daily Check in Service (1 Visit)...
£18 - 1 or 2 cats
£28 - 1 or 2 cats (1 hour visit)
£23 - 3 or 4 cats
£33 - 3 OR 4 CATS (1 HOUR VISIT)
£28 - 5 or more cats
£38 - 5 OR MORE CATS (1 HOUR VISIT)
These visits are all generally 25 minutes long which include the following :
Providing fresh food and water to your pet
Daily cleaning of food and water bowls
Cleaning of the litter tray
Playtime with lots of cuddles
Bringing in the mail
Watering a reasonable number of house plants
Emptying of the waste/recycling bin
Making sure the refuse bin is out for collection which includes bringing it back in
Text message or email updates of your pet with pictures 2 - 3 times a week
Vet Nurse De – Flea & Worming Service...
free
If your pet is due its monthly flea and worming treatment whilst you are away then we can administer these for you. (Clients must supply these products).
Diabetic Check in Service...
£25 (1 visit) / £40 (2 visits)
bank holiday Diabetic Check in Service...
£50 (1 visit) / £80 (2 visits)
Administering Medication...
£5 per day
Being highly experienced Veterinary nurses, we can offer additional care for pets with special requirements. We charge an additional £6 a day for pets that require medication whilst in our care.
Small animal visit - Rabbits, hamsters, birds…
£25 (1 VISIT / £35 (2 VISITS)
emergency shopping for food etc - £10 (plus cost of food)…
Diabetes Monitoring
(Blood Glucose Curve)... £200
SECURING YOUR BOOKINg
To ensure your booking is confirmed, we will need to take a 50% deposit at the time of booking to secure the dates that you have requested. This gets deducted from your final bill. Payments can be made via bank transfer only.
Last Minute booking Fee... £20
A last minute booking fee will be charged if we are given less than 72 hours notice for new bookings.
key collection/key return…
£10
The initial collection is free of charge as we do like to collect a set of keys at our initial consultation, we can then keep hold of your keys in a safe and secure environment. If you prefer that keys are collected prior to each booking or returned once you are home then charges will apply.
Daily Check in Service (2 Visits)...
£33 - 1 or 2 cats
£46 - 1 or 2 cats (1 hour visit)
£38 - 3 or 4 cats
£51 - 3 OR 4 CATS (1 HOUR VISIT)
£43 - 5 or more cats
£56 - 5 OR MORE CATS (1 HOUR VISIT)
BANK HOLIDAY BOOKINGS
Public and bank holidays are charged at a double rate where only one visit is scheduled unless your pet requires extra medical care.
Christmas and new years eve bookings
All bookings between the 23rd of December - 4th of January will be charged an additional £10 per day.
These visits include all of the above plus the following :
Opening and closing of curtains in the mornings and evenings
Alternating lights within the house to give it the occupied look whilst you are away
If you require additional services, please do not hesitate to ask as I am more than happy to personalise my service.
HOUSE SITTING...
£70 per day
£85 per day (bank holiday rate)
Here at Mortram’s Moggies we charge a daily rate for our live-in pet sitting service which requires a 3 day minimum booking period.
Your live-in pet sitter needs to be able to leave your house for a maximum of 6hours a day to continue with other pet sitting or private duties.
GARDENING WATERING SERVICE…
Please give details for a estimate on this service.
GROOMING PACKAGE...
£50
This service includes the following :
Removing knots, mats and dead hair from there coat
Cleaning ears
Trimming nails
CAT NAIL CLIPPING... £24
DOG NAIL CLIPPING... £34
“No more stressful journeys to the vets, all can be done in the comfort of your own home.”
CANCELLATION CHARGEs…
We understand that things happen that cause plans to change. Once we have scheduled and confirmed your booking.
a) If cancellation is given to Mortram’s Moggies in writing 14 days prior to the booking there will be no charge.
b) If cancellation is given in writing between 13 and 8 days prior to the booking then a 25% of the total invoice will be charged.
c) If cancellation is given in writing between 7 days and 48 hours prior to the booking then 50% of the total invoice will be charged.
d) If cancellation is given in writing less than 48 hours prior to the booking you will be charged the full invoice.
e) In the unlikely event that we cannot honour your booking we will substitute an alternative Pet Sitter or your monies will be refunded.
BOOKING AMENDMENTS FEE…
We understand that plans may change prior to your booking which is why we offer the first amendment FREE OF CHARGE.
A £20 administrative fee will apply to any further changes made to your booking.
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happy customers
The highest standards... The happiest customers... Hear what our clients are saying about Mortram's Moggies. Below are just a few testimonials of our happy cats that we’ve been looking after over the years and will continue to do so.
“Our boy Boris is a shy lad. In fact he is petrified of most people. But he just loves Zoe because she takes such good care of him when we are away. Zoe texts me each time she visits and sends me pictures of him so I know he’s OK. Thank goodness we found her, it means we can go away without worrying which means a lot! ”
“We discovered Zoe through our local vets and she’s been a god send! She has been brilliant at looking after Rosie whilst we’ve been away and I always feel at ease knowing she’s popping in every day to check on her, and the house. Nothing’s too much trouble and she’s even watered our plants so that they’re also cared for. I highly recommend Mortram’s Moggies! ”
“Zoe has been looking after my cat Sashi for quite a few years now and I can only say positive things about her service. Zoe and her staff have a very good approach with cats, and they care about the animal investing a great deal of time and effort into their cat sitting. Zoe particularly, as the boss, is incredibly reliable and accommodating and goes the extra mile when her clients need her. I am truly overjoyed to have met her and to have her and her team looking after my Sashi. And Sashi loves Zoe, when she comes in, he jumps down from his condo and is purring away. Thank you so much Zoe and team for all your hard work and for the love you give to our beloved pets. Highly recommended!”
“Zoe is the pair of safe hands our nervous, shy and rebellious cat Scampi needs whenever we’re away. She always goes above and beyond (even managing to track him down in the neighbourhood when a visitor accidentally let him out). Have no hesitation in recommending Zoe and her services.”
“Zoe and Imogen looked after our cat Tilly during half-term. We needed the reassurance of veterinary experience as Tilly had been hit by a car and was recovering from her leg being operated on. As it turned out, the help was invaluable and a couple of vet visits were made. Thanks for your help and Tilly is now recovering well!”
“I’m feel completely at ease when Zoe is looking after my cat Mittens. She keeps me updated without me even asking and I can see the affection Zoe has for her. What’s more I come back to a very happy cat every time! Xx”
“We’ve been using Zoe for over a year for our cat Guinness and couldn’t be happier with the service. She is efficient, responds quickly to booking enquiries, and we really appreciate the messages every time she or a member of her team visits. Guinness is a rescue cat and lives indoors permanently due to an illness, so we were quite nervous about leaving him with someone new when we go away. We needn’t have worried as it’s now such a wonderful piece of mind knowing that he is well looked after in great hands.”
“Zoe has been cat sitting Feifei for a couple of years now. Always a top-notch experience. Especially after we moved to a new house, Feifei wasn’t quite settled in, so in the end we had Zoe, or one of her team members, house-sit for us as well. It is such a relief to know that Feifei (and our home) is in good hands when we are away. We’re grateful to have found Zoe through our local vet. Whenever we’re away we know our precious old girl and our home will be taken care of by someone who’s kind, caring and trustworthy.”
“Zoe has taken fantastic care of my cat Missy for a number of years now. It’s been hugely reassuring having an experienced veterinary nurse looking after them, especially when they’ve been ill. It means I’ve been able to leave them knowing they will be in great hands, and I don’t have to worry. Very happy to recommend Zoe’s services as a cat sitter.”
“I would not hesitate to highly recommend Zoe and her team at Mortram’s Moggies. I can be away from home with work for days, even weeks, sometimes at very short notice. Zoe has always been there to provide professional care and excellent communication while I am away. It gives me such great peace of mind that my pet ‘Monkey’ is being so well looked after and cared for.”
“We have been using Mortram’s Moggies for our two cats Roly & Teasel from when they were kittens which is almost two years now. Zoe and her team do a fantastic job of looking after our cats whenever we are away - they provide excellent care and are always very accommodating with any requests we might have. We get daily updates and always return to two very happy, content and well-groomed cats.”
“Having Zoe and her team look after Duffy while we are away is a great comfort to us. Duffy is a very social cat and enjoys being around loving people, and we always feel confident that she is being well looked after. Zoe’s qualification as a veterinary nurse also give us great comfort that Duffy will be in safe hands if anything were to ever go wrong. We would highly recommend Zoe and her team! ”
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privacy policy
Our Commitment To Privacy
Mortram’s Moggies is committed to protecting your privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We collect
This notice applies to all information collected or submitted on this website. Mortram’s Moggies is the sole owner of the information collected on this website. The types of personal information collected are:
- Name
- Address
- Email address
- Phone number
Use Of Your Information
We may use your information to notify you about changes to the functionality of our website or to send you offers or information which we think you may be interested in. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We will never sell, trade or rent information about you to others. If at any time you decide you no longer want to be contacted by us, please contact us and we will remove you from our database.
Security
As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not disclosed to a third party without your permission and to prevent unauthorised access to it. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Log Files
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and tracks a user’s movements throughout the site. This information is not linked to personally identifiable information.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Questions
Should you have any questions or concerns about these privacy policies, please contact us.
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CONTACT US
Want to know more about our pet care services… Get in touch with Mortram's Moggies now. We will look forward to meeting you and your moggie soon!